Goat Solution Skincare

Frequently Asked Questions

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FAQ's

1
Where is my order?
At Goat Solution Skincare, we strive to ensure your orders reach you as quickly as possible. Our new policy commits to processing all orders within 2-3 business days. Once processed, your order will be shipped using UPS Priority Mail, which typically delivers within a few days.

To track your order, you'll receive a confirmation email with a tracking number once your package is on its way. You can use this number on the UPS website to check the status and estimated delivery date of your shipment.

If you experience any delays or have concerns about your order, please don’t hesitate to contact our customer service team. We’re here to help and ensure your shopping experience with us is smooth and satisfying.
2
What are the benefits of using goat milk soap?
Goat milk soap is packed with nourishing vitamins and minerals like Vitamin A, which helps to rejuvenate and repair skin cells. Its natural ingredients provide a gentle cleanse without stripping away your skin's natural oils. This makes it a great choice for anyone looking to maintain soft, healthy skin.
3
How does goat milk soap differ from regular soap?
Unlike many regular soaps that use harsh chemicals, goat milk soap is made with natural ingredients. It leverages the moisturizing properties of goat milk, which is rich in fatty acids and proteins. These elements help to hydrate and soothe your skin, leaving it feeling smooth and refreshed.
4
Is goat milk soap suitable for all skin types?
Yes, goat milk soap is suitable for all skin types, including sensitive and dry skin. Its gentle formula helps to calm irritated skin and is less likely to cause reactions. However, if you have specific concerns, it's always a good idea to do a patch test or consult with a dermatologist.
5
How should I use goat milk soap for best results?
For best results, apply the goat milk soap to your damp skin using a gentle, circular motion. Allow the rich lather to sit for a minute to maximize the nourishing benefits before rinsing thoroughly. Use it daily for a soothing and hydrating cleanse.
6
Are there any potential allergens or sensitivities I should be aware of?
While goat milk soap is generally safe for most users, it contains natural ingredients that some people might be sensitive to. If you have severe allergies or sensitivities, we recommend consulting with a healthcare professional before use. Always perform a patch test on a small area of skin to ensure compatibility.
7
What products do we recommend for eczema?
The number one question we get asked about is skincare solutions for eczema, but it's important to note that we don't make medical claims or provide medical advice. Eczema is a complex condition with various triggers, and switching to natural products may not always be the answer. However, many of our customers find our all-natural products to be soothing and help a great deal with their skin issues!

For those with sensitive skin, our Milk & Honey, Oats & Honey Goat and our Baby Bar Goat Milk Soaps are gentle options, as they contain no essential oils. After washing, we recommend using our Unscented Goat Milk Lotion or Body Butters to lock in moisture and keep your skin hydrated throughout the day. For particularly dry or irritated areas, our Eczema Balm is a great choice. Infused with calendula and cocoa butter and lanolin extracts, known for their calming properties, this balm helps reduce redness and soothe irritated skin. The non-GMO organic extra virgin olive oil enriches the skin with vitamin E and antioxidants, providing a smooth and creamy texture that moisturizes without causing stinging or discomfort.

You can try our Eczema Bundle to get started on your skincare journey.
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